Managing Onsite Industrial Relations

Designed For

Managing Onsite Industrial Relations is for frontline managers, supervisors, forepersons, site managers and project managers working on commercial sites.

Course Overview

Organisations with current and clear industrial relations policies and procedures deal more effectively with disputes over enterprise agreements, occupational health and safety (OHS) concerns and other industrial-related issues. This course provides participants with practice activities for industrial negotiation and conflict resolution as well as practice in the application of legislation, codes of practice and national standards to workplace investigations, right of entry issues and agreement discrepancies.

Mode of Delivery

This course is delivered through face-to-face classes.

Learning Outcomes

Participants will have gained the skills and knowledge to:

  • Communicate and implement their organisation’s industrial relations policies and procedures, ensuring they meet statutory and legislative requirements
  • Provide written and verbal advice in industrial matters such as awards and agreements
  • Report to management on potential industrial relations conflicts and assist in minimising this conflict
  • Work with employees to resolve personal grievances and to prevent escalation of industrial unrest
  • Enhance and promote a harmonious industrial relations climate within the workplace
  • Develop strategies to monitor the effectiveness of organisational industrial relations policies and procedures.

For further details click on the Course Information Sheet.

Successful participants will be issued with a Statement of Attainment by Master Builders Association of Victoria (RTO Provider No. 3935).


Support employee and industrial relations procedures